What Are Custom Templates?

Custom templates are saved document checklists you build once and reuse across loan files. Instead of starting from a standard pack every time, you can create templates that match exactly how you work — specific document requests, your preferred descriptions, and your standard categories.

Custom templates are a Pro plan feature. Free and Starter plan users use the standard W2, Self-Employed, and Bank Statement packs.

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Standard packs vs. custom templates

When you create a loan file, you always start from a base pack — a preset checklist for W2, Self-Employed, or Bank Statement loans. These cover the common cases well, but every broker has slightly different requirements.

Custom templates let you:

• Start from a base pack and add, remove, or rewrite items to match your process
• Save the result as a named template you can reuse
• Apply the template when creating any new loan file

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Example use cases

FHA Purchase — W2 Start from the W2 base pack. Add FHA-specific items: gift letter, HOA certification, flood zone determination. Save as "FHA Purchase – W2." Use it every time you do an FHA deal.

DSCR Investment Property Start from Bank Statement. Remove the personal income items. Add rental income documentation, lease agreements, and DSCR worksheet. Save as "DSCR Investment." Your investment property files are ready in seconds.

Streamline Refi Create a minimal template with only the items required for an IRRRL or streamline — much shorter than a standard purchase checklist. Name it "VA IRRRL" or "FHA Streamline."

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What's in a template

Each template has:

• A name — displayed in the template list and the loan file selector
• A base pack — the standard pack it was built from (W2, Self-Employed, or Bank Statement)
• Items — the document requests, each with a title, optional description, and category

Templates do not store borrower information, status, or uploaded files — they're just the checklist structure.

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How templates appear when creating a loan file

On the New Loan File page, the template selector shows all standard packs first, then a My Templates section below with your custom templates. Select any of them and BorrowerDocs seeds the checklist from that template instead of the standard pack.

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Editing doesn't affect existing files

Changes you make to a template — adding items, renaming, deleting — only affect future loan files that use the template. Loan files that have already been created are unaffected. Their checklists are independent copies.

Similarly, deleting a template doesn't affect any existing loan files.

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Next steps

• Creating a Template — build your first custom template
• Editing & Reordering Items — customize items after creation
• Using a Template on a New File — apply a template when creating a loan file